Shipping Policy
1. Delivery areas
MC Cards ships its products throughout Canada.
For other countries, please contact us before placing your order to confirm service availability.
2. Processing times
All orders are processed within 1-3 business days after payment is received.
Orders placed on weekends or holidays will be processed the following business day.
3. Delivery times and methods
We mainly use the services of:
Canada Post
Purolator or UPS (depending on destination and product type)
The average times are:
Canada Post: 3 to 5 business days
Purolator or UPS: 2 to 3 business days
Delivery times may vary depending on region and carrier conditions.
4. Delivery costs
Delivery charges are fixed at $14.99.
💡 We offer free shipping on all orders of $150 or more (if applicable, this information will be displayed at the time of ordering).
5. Order tracking
Once the order has been shipped, a tracking number will be emailed to you.
You can track the status of your shipment directly on the carrier's website.
6. Damage during delivery
MC Cards carefully packages each item to avoid damage.
However, if your package arrives damaged:
Take clear photos of the package and the damaged product.
Contact us within 48 hours at clients@mccards.ca.
We will work with the carrier to find a quick solution (replacement or refund as appropriate).
7. Delays and Responsibilities
MC Cards is not responsible for delays caused by the carrier, weather conditions, or customs.
Once the package is handed over to the carrier, the responsibility for the delivery time falls to them.
8. Address error
Please check your address carefully before finalizing the order.
MC Cards cannot be held responsible for delays or losses due to an incorrect or incomplete address provided by the customer.
9. Contact
For any shipping questions, please contact us:
📧 clients@mccards.ca
🌐 www.mccards.ca